Lot Escape: Parking Puzzle — Support
Need help with the game? We're happy to help.
Contact us: wechat0731@outlook.com
Please include your device model, iOS version, and the lot number you're on. We usually reply within two business days.
Please include your device model, iOS version, and the lot number you're on. We usually reply within two business days.
Frequently asked questions
- How do I play Clear the lot?
- Tap a car whose lane is clear. Its roof arrow shows which way it drives. It goes to the bus of its color, where its passengers get on. Small cars bring 1 passenger and big cars 2; a bus seats 3. Cars that don't fit wait in a bay. If every bay fills up and no car can move, the lot jams.
- How do I play Red car escape?
- Drag cars along their lanes to open a path, then drive the red car out through the exit on the right. From lot 3 the exit is electrified: wait for the power to switch off.
- I bought coins but didn't get them.
- Make sure you're connected to the internet and reopen the game; completed purchases are delivered when the App Store confirms them. If the coins still don't appear, email us with the date of the purchase. Refunds are handled by Apple at reportaproblem.apple.com.
- Is my progress saved?
- Yes, on your device. Deleting the app also deletes your progress, coins, and boosters.
- How do I start over?
- Open the menu (the button at the top right) and choose "Start over from lot 1". Your best stars are kept.